We had a small window to look at houses before we moved back to Michigan. When we called Ro Harvard we had a week to tour houses in person and she more thank accommodated that! She handled everything and assured us that we would make it happen in that time frame. Sh blew that expectation out of the water! We found our home day 2!! She answered every question we had and helped us close while still in California. Can’t say enough good things about her.